Request App Reviews in Admin with the New Reviews API
Recently, Shopify introduced a Reviews API enhancement that lets embedded apps ask merchants for reviews directly from within the Shopify admin. For app developers and Shopify partners, this is a smart shift away from the clunkier App Store redirect flows (Shopify).
What Changed
Shopify’s App Bridge Reviews API now allows apps embedded in the admin to trigger a review prompt right there in-context:
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Merchants get a modal within their app no need to hunt down your listing.
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You decide when to prompt, while Shopify applies internal rate limits.
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A “Get Support” option gives merchants a quick alternative to leaving feedback (Shopify).
Why This Matters
This update is more than convenience it shifts how developers think about gathering feedback:
1. Better Review Conversion
Prompting users directly within the admin flow increases the likelihood they’ll leave a review especially if it’s timely (like after a successful setup).
2. Enhanced Merchant Trust
Offering help via “Get Support” improves user experience reducing frustration and showing that assisting merchants matters.
3. Cleaner Developer Workflows
No need to build, maintain, or guide merchants through a multi-step redirect process Shopify provides the modal, you trigger it at the right moment.
Takeaways for App Developers
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Focus on timing: Use logic to trigger the prompt after a key milestone (like onboarding or setup).
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Respect rate limits: Prompting too frequently can annoy merchants or fail silently.
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Support first: Frame the modal as a two-way engagement happy to help before asking for a review.
How EcomSpiders Can Help
If you’re building or maintaining a Shopify app, this change is a great chance to improve your merchant experience. At EcomSpiders, we not only migrate stores we can help update your embedded apps with this Reviews API, optimize your user flows, and ensure you’re set up for better engagement.
For a no-cost consultation on integrating the Reviews API or optimizing your app’s onboarding, reach out to us at EcomSpiders.com We’re Shopify-first and ready to help.
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