Why B2B Companies Are Choosing Shopify Over Pepperi
Pepperi has long been a go-to solution for B2B brands that rely heavily on field sales reps. It's mobile-first, focused on sales order capture, and tightly integrated with ERP systems. But for businesses that are ready to build scalable, customer-facing commerce, it starts to feel limiting.
Shopify especially Shopify Plus offers a more holistic approach to modern commerce. It blends ease of use, scalability, and design flexibility to create a storefront experience that works for both B2B and D2C brands. For many companies, the switch isn’t just about upgrading tools. It’s about moving toward a growth-first mindset.
Key Limitations of Pepperi
While Pepperi delivers strong tools for order-taking and sales rep mobility, its core design philosophy isn't built around creating a modern, self-service shopping experience for customers. Here’s where businesses start to hit roadblocks:
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Primarily built for sales reps not customers: Pepperi focuses on internal use for field reps rather than enabling a polished, public-facing eCommerce store. This limits how much autonomy your buyers have.
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Limited marketing and brand control: You can't easily create landing pages, run promotions, or build a strong online brand presence without relying on other tools outside the platform.
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Minimal flexibility for front-end design: Customizing the look, feel, and functionality of your storefront is extremely limited compared to platforms like Shopify. This hinders efforts to improve customer experience.
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Heavily reliant on back-end ERP architecture: Pepperi's strength lies in its ERP integration, but it also means you're stuck with a system that's not built for agility or rapid change when market demands shift.
These limitations make it difficult for growing businesses to scale efficiently, market effectively, and provide a customer experience that meets modern expectations.
Why Shopify is a Better Fit
Shopify isn't just an eCommerce platform it’s a complete growth engine. Its flexibility allows brands to sell direct to consumers, businesses, or both with ease. For companies moving away from Pepperi, Shopify opens up more doors in terms of branding, automation, marketing, and scaling.
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Unified platform for B2B and D2C: You can manage wholesale and retail under one roof, with features like customer-specific pricing, draft orders, and custom storefronts tailored to different buyer groups.
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Fully customizable storefronts: Unlike Pepperi, where design is restrictive, Shopify lets you control every element of your customer-facing experience from layout to checkout.
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Built-in SEO, marketing, and analytics: Shopify has all the essential tools built in: meta fields, sitemap generation, page speed optimization, and seamless integrations with Google, Meta, Klaviyo, and others.
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Expansive app ecosystem for automation and CRM: Whether you need advanced shipping logic, loyalty programs, or CRM integrations, Shopify’s app store covers it all without complex development.
Our Proven Migration Approach
Migrating from Pepperi to Shopify involves more than just moving data. It’s a chance to rethink and improve how your business engages customers and sells products. At EcomSpiders, we use a structured, step-by-step approach to ensure every migration runs smoothly.
Step 1: Business Discovery
We start by understanding your current Pepperi setup:
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Sales rep workflows and order processes
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Product structure, pricing, and customer data
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Integration points with ERP, CRM, and fulfillment tools
Step 2: Data Mapping and Cleanup
Clean data is critical for a smooth transition. We:
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Normalize product data into Shopify's structure
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Migrate customer records with pricing tiers
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Preserve order history (where needed)
Step 3: Storefront Design & UX
Shopify gives you full control over branding and layout. We:
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Create a custom theme tailored to your audience
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Design B2B-specific user flows (e.g. gated logins)
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Implement mobile-first, responsive designs
Step 4: App Integration & Automation
We identify which Pepperi features to replicate via:
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Shopify B2B tools (net terms, company profiles)
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Apps for quoting, customer portals, bulk orders
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Automation via Shopify Flow and custom scripts
What Improves After Migrating
Businesses that migrate from Pepperi to Shopify often notice immediate benefits in user experience, team productivity, and marketing agility. It’s not just a platform change—it’s a business upgrade.
Operational Simplicity
Once you're on Shopify, your team gains the ability to manage the entire commerce operation from a single place. No more jumping between platforms or relying heavily on IT just to make a product update.
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Manage everything from one admin dashboard
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Easy product updates without dev support
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Real-time reporting on sales and customer behavior
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Intuitive UI makes onboarding faster for your team
Enhanced Buyer Experience
Shopify empowers you to deliver the kind of sleek, frictionless shopping journey today's B2B buyers expect. Whether it’s placing repeat orders or accessing tailored pricing, the experience is designed for convenience.
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Fast, mobile-optimized storefronts
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Self-service customer portals with order history
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B2B workflows like order drafts, approval, and reordering
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Personalized catalogs based on buyer profile
Marketing & Sales Agility
Shopify gives your marketing team the freedom to move fast without needing developer assistance every time. It’s built for experimentation and iteration.
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Native SEO tools and clean URL structure
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Run promotions, discounts, and campaigns with ease
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Add landing pages, blogs, and popups without developers
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Seamless integration with email marketing and analytics tools
Global Readiness
If you're looking to expand internationally, Shopify Markets makes it easy to localize your entire shopping experience without spinning up separate stores.
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Support for multiple currencies and languages
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Region-specific catalogs and pricing
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Localized tax and shipping rules via Shopify Markets
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Automatically detect buyer location and adjust pricing accordingly
Page 4: Common Challenges and How We Handle Them
Switching from Pepperi doesn’t come without challenges—especially if your business is tightly integrated with backend systems. But each of these hurdles can be turned into a win with the right approach. At EcomSpiders, we plan ahead to mitigate risk and streamline the entire migration process.
Replacing Sales Rep Functionality
Pepperi shines when it comes to sales rep enablement, so losing that efficiency can be a concern. Shopify doesn’t include these tools natively, but we recreate that functionality with a combination of apps and custom development to ensure your reps stay productive.
We replicate:
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Order placement through custom rep portals
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Customer segmentation and pricing rules
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Offline ordering using PWA or app-based tools
Complex Product Structures
Pepperi allows for highly tailored product attributes and configurations. Shopify has a simpler architecture, but it's also more scalable when used correctly. We help bridge the gap by structuring your data for performance without sacrificing flexibility.
Shopify manages products differently than Pepperi:
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We use metafields for layered data
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Set up variants and options clearly
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Optimize product organization using tags and collections
ERP Integrations
Integrating Shopify with your ERP system is crucial to maintaining operational flow. Whether you're using SAP, NetSuite, or a custom-built solution, we create a seamless integration strategy that minimizes disruption and maximizes sync accuracy.
We rebuild critical connections using Shopify APIs:
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Bi-directional sync with ERP systems
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Middleware to automate inventory, orders, and fulfillment
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Pre-launch testing of all data flows
Team Training & Adoption
No matter how intuitive Shopify is, switching platforms comes with a learning curve. We help your team understand the new workflows and make the most of the platform from day one.
We support you with:
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Admin training sessions and playbooks
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Post-launch support via Slack or email
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Custom documentation tailored to your workflows
Thinking About Making the Switch? Start With a Smart Plan
Switching from Pepperi to Shopify isn’t just a technical move—it’s a strategic one. You’re setting your business up for long-term growth, operational clarity, and brand strength.
At EcomSpiders, we specialize in helping B2B and hybrid businesses make the switch with confidence. We don’t just move your data—we build an experience that’s modern, scalable, and designed to convert.
What We Offer:
At EcomSpiders, our goal isn’t just to migrate your store—it’s to modernize and elevate it for long-term success on Shopify. We deliver a full-service migration with strategic planning and technical execution at every step.
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End-to-end Pepperi to Shopify migration: From data mapping to app integrations, we handle every detail so your team can stay focused on business.
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Custom storefront design for B2B brands: We design user experiences built for bulk buyers, gated access, and customer-specific catalogs.
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Full SEO preservation and strategy: Maintain your organic traffic with a carefully planned URL strategy, redirects, and on-page optimization.
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ERP and backend integration support: We connect Shopify to your existing systems (like SAP or NetSuite) to keep operations running smoothly.
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Dedicated onboarding, training, and optimization: Your team gets hands-on guidance and long-term support to ensure successful adoption and growth.
Why Work With Us?
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100% Shopify focused agency
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Deep experience with B2B migrations
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Transparent process, no guesswork
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Post-launch partnership for growth
Let’s connect for a free consultation. We’ll help you:
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Understand how Shopify can replace Pepperi’s core workflows
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Estimate time, effort, and potential savings
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Review custom features or ERP integration needs
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Visualize what your new Shopify store could look like
You’ll leave with a practical roadmap tailored to your business free of charge, no strings attached.
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